Please check your On-site Inventory before you send a ticket.
Before you contact us for questions, check out our Frequently Asked Questions
Please make sure to include the following:
Steam trade URL. (Get it here)
Detailed explanation on what happened.
If you had an issue with trades, include also:
Print screen of steam trade. (Find the trade here)
URL link to the bot you traded with.
If you had an issue with adding balance, include also:
Print screen of the payment confirmation.
Print screen of your transaction history page on tradeit. (Here)
Please send the relevant information to:
Emails not containing the requested information will not be answered!
NOTE TO CHINA USERS: please use www.126.com as gateway blocks reply to QQ.com