Please check your On-site Inventory before you send a ticket.

Before you contact us for questions, check out our Frequently Asked Questions

Please make sure to include the following:

  • Steam profile/ID.

  • Steam trade URL. (Get it here)

  • Detailed explanation on what happened.

If you had an issue with trades, include also:

If you had an issue with adding balance, include also:

  • Print screen of the payment confirmation.

  • Print screen of your transaction history page on tradeit. (Here)

Please send the relevant information to:

Emails not containing the requested information will not be answered!

NOTE TO CHINA USERS: please use as gateway blocks reply to

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