If you feel you are in need of a refund and you fit in the categories below, please let us know in a support ticket in the bottom right chat:

  • To request a refund, you must submit a support ticket.

  • Partial refunds may be granted once considered suitable.

  • Some payment methods are nonrefundable, please be sure before purchasing.

  • We can only refund the purchased amount back to the original source of the initial payment.

  • Refunds for purchased items are only possible in the case the item has not been taken/used or withdrawn from the site, and within 14 days of the sale.

  • A 3% processing fee may apply by the payment processor upon refund.

  • Issuance of the refund may take up to 2 business days - Depending on the payment method the return of the funds may take up to 7 business days.

Did this answer your question?